Shipping policy

Orders are processed within 1–3 business days. Shipping times may vary depending on the carrier, destination, and any delays outside of our control.

Once your order ships, you will receive tracking information by email.

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

For shipping questions, please contact us through the contact form on our website.

Velissee Hair is not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession.